Frequently asked questions
What diaper size should my baby use?
Check your baby’s weight from your latest health check, or weigh them before ordering. Our sizes run slightly large, so if your child is between two sizes, we recommend choosing the smaller one. You’ll find our size guide at the bottom of this page.
What certifications do Bammies diapers have?
FSC®-certified bamboo from sustainably managed forests.
OEKO-TEX® for safe textile production
SEDEX-audited factory (safe, fair working conditions)
SGS-tested for verified biodegradability
All products are also dermatologically tested and certified by Dermatest®, to ensure they are gentle and safe for sensitive skin.
What do you mean by “100% bamboo against the skin”?
It means the entire top and back layer – all parts touching your baby’s skin – are made from 100% bamboo fiber.
We also exclude dyes, bleach, latex, PVC, phthalates, alcohol, fragrances, and other unnecessary additives.
How do I dispose of the diapers?
Diapers should be disposed of in household waste. In Sweden, diapers cannot be recycled due to regulations. Always follow your local waste sorting rules.
What’s in the diapers?
- Top & back layer: 100% sustainably sourced bamboo fiber (fully compostable)
- Absorbent core: FSC®-certified cellulose + a small amount of SAP (needed for leak protection)
- Elastic: Polypropylene & Spandex
- Closure tabs: Custom-designed for softness and fit
What’s in the wet wipes?
99% water, 100% bamboo fiber, aloe vera, natural glycerin, levulinic acid (skin conditioner), sodium levulinate (pH stabilizer), sodium benzoate (food-safe preservative), and a small amount of salt.
How does the subscription work?
We deliver a full month’s supply of diapers straight to your door every month from the date of your first order.
You’ll get discounted pricing, free shipping, and a little welcome gift.
You can update sizes, delivery address, or payment info anytime in your account. Cancel anytime under “Manage Subscriptions” – though we doubt you’ll want to 😉
When will I get my refund?
Refunds are issued within 14 days after we’ve received and approved the return.
Can I change my order after it’s been placed?
Unfortunately, no. Once the order is confirmed, it cannot be changed.
Can I track my order?
Yes! You’ll get a tracking number once your order has shipped. You can also log into your account (if you created one) to view your order history.
Can I apply a discount code after my order?
Unfortunately, no. Discount codes must be added at checkout.
What is the return policy?
Our goal is for every customer to be totally satisfied with their purchase. If this isn’t the case, let us know and we’ll do our best to work with you to make it right. Use our return platform to register your return. We include a return label to make it as easy as possible. Once received and approved at our warehouse, we’ll process your refund according to our return policy.
When will I get my order?
We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. We ship from our Swedish warehouse and deliver across Europe.
Sweden:
– DHL: 1–2 business days (+1 day for northern regions)
– Instabee: 1–2 business days
Other countries: Estimated delivery times vary depending on location and shipping option.
Where are your products manufactured?
We carefully select our manufacturing partners to ensure our products are high quality and a fair value. Our products are responsibly produced in China at certified factories that meet strict environmental and ethical standards. We work closely with our partners to ensure high quality, safe working conditions, and sustainable practices every step of the way.
Who owns Bammies?
Bammies is 100% Swedish-owned and family-run, based in Nacka, Stockholm. Created by parents, for parents. The company behind Bammies is The Kind At Sea Hill AB.
Still have a question?
Email us at info@thebammies.com – we’re happy to help!
